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Frequently Asked Questions

Contact us by email with an explanation and a photo/video of the problem. We strive for 100% customer satisfaction and will help you find a solution as soon as possible.

Your order will be shipped the same day. You will receive a tracking code to check the status of your order. For the status check you can use Today we offer free shipping on all orders, including Track & Trace.

We use the most advanced and established payment systems making your payment always secure. Our payment methods are: PayPal, Mastercard, Visa and Apple Pay

Due to strict purchasing rules, we have to accept the policy of accepting returns only in case of defects and or damage. Please think carefully before making a purchase.

The receipt time of your order depends on the production time, inventory and warehouse location of the U.S.-based supplier. The current assortment has a shipping time of 6-11 business days.

If you cannot find an answer to your question please contact us using the form.

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